Quiet questions,
answered.

✦ Section

Commissions

• 01What is your minimum lead time?+

  72 hours for most commissions — but larger events (50+ guests, multi-tier cakes, full mocktail bars) ideally want 2–4 weeks so we can source, sketch, and sample. If your date is tight, still reach out: we block a small number of rush slots each month.

• 02How does the commission process work?+

  Three steps. You whisper (via our enquiry form or DM). We compose — a bespoke quote plus flavour and palette proposal within 48 hours. You approve, we invoice a deposit, and your date is yours. Final styling is finalised in the week of the event.

• 03Do you have a menu I can order from?+

  We have a field guide (see 'The Menu'), not a catalogue. Every cake, pour, and dessert set-up is composed for the specific room, palette, and guest count — nothing repeats exactly.

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Deposits & Pricing

• 01What does a commission cost?+

  Cakes begin in the low-to-mid three figures; full dessert directions and mocktail bars scale with guest count, styling complexity, and travel. We send a full quote after the first conversation — no guessing.

• 02Do you require a deposit?+

  Yes — 50% non-refundable deposit secures your date; the balance is due seven days before the event. For commissions over $2,000 CAD / ₦2,000,000, we offer a two-instalment schedule.

• 03What is your cancellation policy?+

  Deposits are non-refundable, but we can re-book your date within 90 days if life intervenes. For cancellations within 7 days of the event, the full balance applies — ingredients are already in the kitchen.

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Delivery & Set-up

• 01Where do you deliver?+

  Greater Toronto Area (GTA) and Lagos, Nigeria — both are home kitchens. For destination events outside either city, we'll quote travel, accommodation, and a small styling team per the scope.

• 02Do you set up on-site?+

  Always. Cakes are assembled and dressed at the venue, not in transit. Dessert set-ups and mocktail bars are styled and staged by our team; we arrive early and vanish before the first guest.

• 03What venues do you work with?+

  We love venues with cold storage, a prep corner, and a loading bay — but we've worked backyards, lofts, and marquees too. Share your venue when you enquire and we'll handle the logistics.

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Dietary & Certifications

• 01Can you accommodate allergies and dietary restrictions?+

  Yes — we offer gluten-free, dairy-free, egg-free, and refined-sugar-free compositions. Allergy-aware kitchens are our standard; please share known allergies in your enquiry so we can plan from the first sketch.

• 02Are your mocktails truly alcohol-free?+

  Every pour on our signature list is 0.0% ABV — non-alcoholic bitters, shrubs, and house syrups, never a trace of spirit. We can craft low-ABV options on request, clearly labelled for guests.

• 03What certifications do you hold?+

  Certified Food Handler (Canada) and award-winning baker. All GTA commissions are produced in a fully inspected kitchen; Lagos commissions in a certified private kitchen with the same standards.